1. What makes MCS paddles and balls different from others?
Our gear is engineered with performance in mind — rotomolded pickleballs for durability, and carbon fiber paddles designed for control, power, and precision. Whether you're a beginner or a pro, you'll feel the difference.
2. Do you ship internationally?
Yes! We offer international shipping. Rates and delivery times will be calculated at checkout based on your location.
3. How long does shipping take?
Orders are typically processed within 1–2 business days.
Estimated delivery times:
Malaysia/Singapore: 2–5 working days
International: 7–14 working days (depending on location)
4. What is your return & refund policy?
You may request a return within 14 days of receiving your order. Products must be unused and in original packaging. For damaged or defective items, contact us at info@mcspickleball.com.
5. How do I become a dealer or partner with MCS™?
We’d love to work with you! Fill out our Dealer Application Form and our team will get in touch within 3 working days.
6. Do you offer sponsorships or collaborations?
Yes! We're always looking to work with passionate players and creators. Apply via our Sponsorship Form.
7. Where can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can track it anytime through our Order Tracking page.
